SoftwareValue.ai respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information. It complements our Terms and Conditions, Service Level Agreement (SLA), and Data Processing Addendum (DPA).

We collect the following types of personal and non-personal information:

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• Internet Protocol (IP) address

• Login details, including e-mail address and password

• Computer and connection information

• Purchase and billing history

• Session information such as page response times, browsing methods, and duration

• Personal identifiers (name, company, email address, etc.)

• Payment details (e.g. credit card info)

• User-generated content such as reviews, comments, or feedback

Information is collected when you interact with our website or services, including completing forms, creating an account, engaging in transactions, and through automated tools that monitor usage.

We use the information we collect to:

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• Provide and operate the Service

• Deliver customer support and technical assistance

• Communicate with users regarding their account or services

• Improve and personalize user experience

• Comply with legal obligations

• Generate aggregated statistics for service enhancement

We process your personal data based on the following legal bases:
 

• Your consent

• Performance of a contract

• Compliance with a legal obligation

• Our legitimate interests, provided your rights do not override these

We use cookies and similar technologies to improve your experience. Please see our Cookie Policy for more details.

Your data may be processed by trusted third-party AI providers, including OpenAI, Anthropic, and Fireworks.ai, solely to deliver Service functionality. Data may be anonymized or pseudonymized where applicable. Outputs generated by AI features are machine-generated and should not be considered professional advice.

We may transfer your data outside the EEA or UK in accordance with applicable laws using appropriate safeguards, such as Standard Contractual Clauses.

We retain personal data as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Upon termination of service, we will delete or anonymize personal data unless otherwise legally required.

You have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. To exercise these rights, contact us at val@softwarevalue.ai.

Our services are not intended for children under the age of 13. We do not knowingly collect data from children.

To withdraw your consent to our data processing, please email val@softwarevalue.ai. Note that this may affect your ability to use certain services.

We reserve the right to modify this Privacy Policy. Changes will be effective upon posting. Material updates will be highlighted on our website or via email notification.

Outputs generated by AI systems may reflect underlying biases or inaccuracies from training data. Users should not rely on these outputs for legal, financial, or strategic decisions without independent validation. SoftwareValue.ai disclaims liability for actions taken based on machine-generated content.

For any questions, concerns, or to exercise your rights, please contact us at:

Email: val@softwarevalue.ai
 

Address: SoftwareValue.ai, 611 South Dupont Highway, Suite 102, Dover, Kent, Delaware 19901, USA